Centre for Internal Quality Assurance (CIQA)

The ICFAI Foundation for Higher Education (IFHE), Hyderabad has established the Centre for Internal Quality Assurance (CIQA) to ensure quality of programmes being offered in Open and Distance Learning mode and/or Online mode. As per UGC (ODL Programmes and Online Programmes) Regulations, 2020, the Centre for Internal Quality Assurance (CIQA) was established on 12th November 2020.

Objective of CIQA

The objective of CIQA is to develop and put in place a comprehensive and dynamic internal quality assurance system to ensure that programmes of higher education in the Open and Distance Learning mode and Online mode being implemented by the University are of acceptable quality and further improved on continuous basis.

Functions of CIQA

• To maintain quality in the services provided to the learners.
• To undertake self-evaluative and reflective exercises for continual quality improvement in all the systems and processes of the Centre for Distance and Online Education (CDOE).
• To contribute in the identification of the key areas in which CDOE should maintain quality.
• To devise mechanisms to ensure that the quality of Open and Distance Learning programmes and Online programmes matches with the quality of relevant programmes in conventional mode.
• To devise mechanisms for interaction with and obtaining feedback from all stakeholders namely, learners, teachers, staff, parents, society, employers, and Government for quality improvement.
• To suggest measures to CDOE for qualitative improvement.
• To facilitate the implementation of its recommendations through periodic reviews.
• To organise workshops/ seminars/ symposium on quality related themes, to ensure participation of all stakeholders, and disseminate the reports of such activities among all the stakeholders of the University.
• To develop and collate best practices in all areas leading to quality enhancement in services to the learners and disseminate the same to all concerned in CDOE.
• To collect, collate and disseminate accurate, complete and reliable statistics about the quality of the programme(s).
• To ensure that Programme Project Report for each programme is according to the norms and guidelines prescribed by the Commission and wherever necessary by the appropriate regulatory authority having control over the programme.
• To put in place a mechanism to ensure the proper implementation of Programme Project Reports.
• To maintain a record of Annual Plans and Annual Reports of CDOE, review them periodically and generate actionable reports.
• To provide inputs to the CDOE for restructuring of programmes in order to make them relevant to the job market.
• To facilitate system-based research on ways of creating learner-centric environment and to bring about qualitative change in the entire system.
• To act as a nodal coordinating unit for seeking assessment and accreditation from a designated body for accreditation such as NAAC etc.
• To adopt measures to ensure internalization and institutionalization of quality enhancement practices through periodic accreditation and audit.
• To coordinate between CDOE and the Commission for various quality related initiatives or guidelines.
• To obtain information from other Universities on various quality benchmarks or parameters and best practices.
• To record activities undertaken on quality assurance in the form of an annual report of Centre for Internal Quality Assurance.
• To submit Annual Reports to the Statutory Authorities or Bodies of the University about its activities at the end of each academic session.
• To submit a copy of report to the Commission in the format as specified by the Commission, duly approved by the statutory authorities of the University.

Centre for Internal Quality Assurance Committee